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Remote support and training

During a session, we work together on your computer (with myself connected remotely) and we can talk back and forth while working. It’s very secure and there’s no additional software to install. There’s no minimum time for a session and support is billed in 15 minute increments. We also offer support via phone and email, billed in the same way.

We Speak Tech’s expert support comes from over 20 years of professional experience with Apple products, along with Eddie’s constant immersion in whatever is new in the Apple world. One thing our clients consistently tell us is that they feel well taken care of.

Eddie is reliable, friendly, trustworthy, knowledgeable, flexible and down-to-earth. Whether you need problems solved, software or operating systems upgraded, backups put into place or any of the many other services We Speak Tech offers, Eddie will make it happen.


  • Mac® training and support

  • Business support

  • Software setup and upgrades

  • Unbiased, expert advice to help you select the right hardware, software and peripherals

  • Email setup, configuration and customization

  • Password management setup and training

  • Operating system upgrades

  • iPhone® and iPad® support

  • Online backup and Time Machine setup & configuration

  • File sharing, contact & calendar sharing and video conferencing setup

  • Fusion and Parallels virtual machine installation

  • Setup of parental controls and anti-malware solutions


  • Branding, marketing & strategy for small and medium-sized businesses

  • Graphic-rich email marketing campaigns and email template design

  • Web design including responsive layout and content management systems

  • Graphic design, business cards, brochures and sales collateral

  • Search engine marketing and optimization

  • Social media integration

  • Custom PowerPoint and Keynote Templates

  • Custom music composing, scoring and audio branding

  • Audio recording, editing and voiceovers

  • Web hosting

  • High-quality offset (commercial) and large-format printing

Contact Eddie
Mac, iPhone and iPad are registered trademarks of Apple Inc.
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